Account locked 3 times today.

#0 - Sept. 13, 2010, 12:20 a.m.
Blizzard Post
I paid for a Race change and it successfully went through. I went to log in and it said Account was now locked. The change password email fails to I contact Blizzard ( After 30 min wait ). He sends a new email and I get my password changed. Few mins later my account is locked again. The email works this time and my password is changed. I log in briefly and log out for dinner. Come back maybe an hour later and its locked for the 3rd time.....


I would really like to know whats going on. This is very frustrating. None of this was going on until i paid for a race change.


Thank You.


EDIT: Grammar error.
#4 - Sept. 13, 2010, 8:22 p.m.
Blizzard Post
Can you both give me the name and realms of a character on the accounts in question, please? I would be interested to look into this further, and see if there is any advice I can offer. It may very well be that you need to look into updating your Antivirus and Anti-Spyware Software, if it appears to be compromised by another person. This may be something I can gain further insight on, if you provide me the name and realm of a character on the account, though. :0)