Account Hacked, requesting closure of account

#0 - Sept. 5, 2010, 3:38 a.m.
Blizzard Post
I had stopped playing World of Warcraft on August 13th, a couple of days prior to my game time expiring, I noticed yesterday someone used the referr a friend program to put game time on my account, and i did not know the person. I then get a notice my account was suspended for 3 hours for spamming. I then check my characters and i notice a few characters on my account i did not create, on realms i do not play. I also notice my own characters remain intact, however i have unintalled world of warcraft to make disk room, so to check on them ill have to take several hours to redownload and install, but i have a month of game time i did not purchase still active. Apparantly the hacker was actually willing to pay to gain access to my account, i applaud him to be honest i mean, lol, he actually paid for 30 days of game time just to hack me lol. the friend linked to this account is nobody i know, and i request it be immediatly removed, and this game time i did not purchase, i request it be immediatly closed and my account reset back to when my last game time expired, as that was the last i played.
#2 - Sept. 5, 2010, 3:44 a.m.
Blizzard Post
More often than not the method used to subscribe is not legitimate so I don't know how honest they may have been.

Q u o t e:
. the friend linked to this account is nobody i know, and i request it be immediatly removed, and this game time i did not purchase, i request it be immediatly closed and my account reset back to when my last game time expired, as that was the last i played.


I'm sorry, Donni, those that moderate this forum are unable to assist directly with this issue. Please review the information in the following link for the steps you can take to get this matter addressed.

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Good luck.
#8 - Sept. 5, 2010, 3:53 a.m.
Blizzard Post
Q u o t e:
that is the thing, i have had a very hard time contacting them, therefore i brought it here to the forums.

Have you sent an e-mail to [email protected]?

Q u o t e:
Plus i dont think the hacker would sit here and request immediate closure of his own account.


Perhaps not but we have no way of verifying that you are the registered user on the account. Someone could very well report that an account should be locked, pretending to be the registered user in order to get a rival in-game locked out.

Q u o t e:
and if i am currently logged into the game atm it is not me i can say right now, as i dont have the game installed and im here on the forums trying to get some immediate help.


These forums are not an alternate petitioning system, Donni, we are unable to lock your account as we are unable to properly verify that it is you. We do not address such issues, we moderate this forum and provide advice when we can. Which is what I have done.