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Weird email from blizzard

Forum Avatar
Solidix
#0 - Sept. 9, 2010, 8:29 p.m.
Blizzard Post
Hello. I received this email regarding a character transfer I didnt request. @_@????


Q u o t e:
Hello,

A Character Faction Change is now pending for the World of Warcraft account *********@us.army.mil. Please allow several days for the faction change process to complete. An email will be sent to you when it is done. You can also track the status of your request by signing into the Transaction page here: http://eu.battle.changeconfirm.us/faction-change-status.html.

Below is a summary of the transaction, which you may want to keep for your records.

------------------------------------------------------------------------------------------------------------------------------------------------

World of Warcraft Account Name: **************@us.army.mil
TRANSACTION ID: 97669009

------------------------------------------------------------------------------------------------------------------------------------------------

Please note the following additional information:

- This account is not available for play while the faction change is pending.
- If you did not make this transaction, you should immediately check your account to prevent character lost.
- This account cannot change factions again until 3 days have elapsed.
- You can review this and other Account Management transactions by logging into Account Management and going to your Transactions page at [link removed]

- For more details on Character Faction Change, refer to the Character Faction Change FAQ located at [link removed]


You can find World of Warcraft Account Management at: [link removed]


We hope you enjoy your new faction!

Regards,

The World of Warcraft Team
Blizzard Entertainment

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Zenlyth
#12 - Sept. 9, 2010, 7:11 p.m.
Blizzard Post
Heya Solidix,

You should always check the email headers of the emails you receive from us, here is some information that can show you how to verify if an email is legit or not.

    http://us.blizzard.com/support/article/25133

    What should I look for in the header?

    Email headers contain information about the sender (who sent the email message), the path the email took to reach your inbox, and things that may have happened to the email before arriving. This information is very important and can be used to determine whether or not an email is malicious.
    Once you've accessed an email's header information, you'll want to attempt to verify the sending address. To do this, look at the "Return-Path" or the "originating address" for the email. For most phishing emails, the email address displayed in this location will differ from the address displayed in the "From" field.

      A legitimate header from Blizzard Entertainment should look something like this:

      X-SID-PRA noreply@blizzard.com
      or
      Return-Path: < noreply@blizzard.com >
      Received: from smtp01.worldofwarcraft.com ([XX.XXX.XXX.XXX]) by…
      Received: from … by smtp01.worldofwarcraft.com …
      for <Your Email Address>; Tue, 29 Jan 2008 10:46:05 GMT
      From: noreply@blizzard.com
      To: You’re Email Address


    If you believe you've received a phishing email, please forward the email to hacks@blizzard.com , at your earliest convenience. When forwarding the email, copy and paste the entire email header into the message body to ensure that we are able to identify the source. This information will help us prevent future phishing emails of the same type.
For similar emails and what to look for when you receive emails from us, please visit this thread:
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1