#0 - Aug. 29, 2010, 12:37 a.m.
We have reset the password for the Battle.net account associated with this email address. To choose a new password, please click the following link and follow the instructions:
us.battle.net/account/support/password-reset-confirm.xml?ticket=5F43D5490E4214C0FBA6F4E1D65BDFF335B14DA418C9320384B050D9A7063A0A
If you did not request the reset, it is possible that this Battle.net account has been accessed by someone not authorized to do so. If you notice issues with the Battle.net account or associated games after logging in with your new password, please contact the appropriate support department for assistance immediately: http://us.blizzard.com/support/article/30791
Please remember that it is your responsibility to keep your login information confidential. You may not share access to the account with anyone who is not expressly permitted in the Battle.net Terms of Use and the Terms of Use for the games you play. You are also responsible for every use of your login information, whether you have authorized it or not.
COMPUTER AND ACCOUNT SECURITY:
Account compromises can occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or keylogger. In a case where you believe your account has been accessed by an unauthorized party, we would like to suggest that you review the following pages for various security awareness tips (as well as how to recover in-game items or characters) before you log back into the account:
- Security Checklist: http://us.battle.net/security/checklist.html
- Types of Account Thefts: http://us.battle.net/security/types.html
- Account and Computer Security: http://us.blizzard.com/support/article/30794
- What to do if the Account has been compromised: http://us.blizzard.com/support/article/30796
- Account Security and Recovery FAQ: http://us.blizzard.com/support/article/30791
- Email Address Security: http://us.blizzard.com/support/article/30814
We highly recommend adding a Battle.net Authenticator to an account as it is the highest level of security we currently offer. For more information, please visit: http://us.blizzard.com/support/article.xml?tag=BLIZZARDAUTH..
Billing and Account Services can be reached directly at 1-800-592-5499. Players in Australia and Singapore should call 1-800-041-378 and 800-2549927 respectively if unable to connect via the first number. Our representatives are available seven days a week, between 8:00AM and 8:00PM Pacific Time. Alternately, our support team can be reached via email at billing@blizzard.com.
Thank you,
Blizzard Entertainment
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i just recieved that email after logging into my wow account with my actual password. is this a real or a phishing attempt?
