I guess I've been hacked?

#0 - Aug. 29, 2010, 2:06 a.m.

Hi, I was trying to reactivate my other old WoW account but it says it's been permanently disabled. When I go to account management it has the name of my original account then it says "WoW 1, WoW 2," all the way up to WoW 6. I noticed my old level 80 dwarf hunter had maxed out mining, and I know I never leveled mining on him, so I guess my account was hacked and then turned into a mining bot. I didn't even know unactive accounts could be hacked? Is there any way for me to get my account back?

Trainee

#1 - Aug. 29, 2010, 2:12 a.m.

What is the name of your 80 Dwarf Hunter, Tilq, and which realm does he reside on? I'd like to take a look at the account myself.

Trainee

#3 - Aug. 29, 2010, 2:23 a.m.

It does appear this account has been involved in some unauthorized activities. I'm going to go ahead and refer your account to the investigation queue so our specialists can have a look at it. You should receive an e-mail shortly regarding this.

In addition, you will want to review the following information:

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24986