Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Can someone help me

Forum Avatar
Abrxcrusades
#0 - Aug. 28, 2010, 12:09 a.m.
Blizzard Post
im trying to buy the classic world of warcraft digitaly and the credit card i am using is valid it just wont except i get an error message saying the transaction can not be completed and the information is right
Forum Avatar
Vrakthris
#3 - Aug. 28, 2010, 12:16 a.m.
Blizzard Post
Such errors usually indicates that the provided payment method is incompatible in some way with the selected online purchasing system (in this case, a digital upgrade). This doesn't mean that the payment method is invalid or in poor standing. Rather, it's just a sign that something isn't syncing up with the online transaction.

In these situations, it's sometimes best to first ensure that the account's billing information is up to date. If everything looks correct, then you're welcome to contact our Billing & Account Services department by phone (like you're in the process of doing). Our representatives will be happy to work with you and assist with your transaction in any way possible. :)

Billing and Account Services
    Live Representatives Available 7 days a week, 8am to 8pm PDT/PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283


Good luck!