Can you all stop these e-mails pls

#0 - Aug. 26, 2010, 7:50 p.m.

Blizz,

I am getting 3-7 spam e-mails from hackers a day, have attached copies in hopes you can shut these fools down.

Silverlark

Thank you for contacting the Account Administration team regarding this issue. This is an automated email to let you know that we have received your inquiry. Please do not reply to this email; a response to your message will be sent to you as soon as possible.

While we will attempt to address all concerns as promptly as possible, it may be several days before we are able to respond depending on the total inquiries we receive. We must ask that no additional emails be submitted regarding this issue, as additional emails will ultimately result in undue delays in response time.

In the meantime, we offer other forms of support that are immediately available to you while we process your email.

======================================================

Website Support:

A wide variety of Account Administration questions and answers are available on our web site at: http://www.blizzard.com/support/wowaa

======================================================
======================================================

Server Status Forum:

If you cannot log onto World of Warcraft, you may want to check the Server Status Forum for current maintenance downtime and information at: http://forums.worldofwarcraft.com/board.html?sid=1&forumId=11113

======================================================
======================================================

Game Masters:

Game Masters (GMs) are Blizzard Entertainment personnel that are available in-game to assist you with your gameplay related questions, problems, etc. Learn more about Game Masters, including how to contact them at http://www.blizzard.com/support/wowgm/

======================================================
======================================================

Best regards,
World of Warcraft Account Administration Team
http://www.blizzard.com/support/wowaa
Blizzard Entertainment

#19 - Aug. 26, 2010, 8:57 p.m.

Q u o t e:
These guys actualy made like a GM when I told them to bugger off

Greetings,

Thank you for contacting us regarding this issue. However, the e-mail which you are contacting us about was not sent by our Account Administration Department, and appears to be a "phishing" e-mail attempting to obtain your account information. These e-mails are NOT from Blizzard. All account actions and inquiries will have the return address of Wowaccountadmin@blizzard.com; these phishing e-mails, in most cases have the return address of something close that may be overlooked if you are not paying close attention, or they will disguise the return address but redirect your reply. Please note that Blizzard employees will NEVER ask for your account password.

We encourage you to keep the following security tips in mind when playing World of Warcraft on any computer:

- Use up-to-date firewall, antivirus, and anti-spyware software to scan your system regularly for viruses, Trojans, and key-loggers.
- Keep your operating system and other software up-to-date and be careful when downloading new software.
- Be wary of "spoof" and scam websites and e-mails that pose as Blizzard Entertainment and request account or personal information.
- Use separate, unique passwords for your email, World of Warcraft, and any other online accounts.
- Change your passwords regularly and keep World of Warcraft account information updated using the Account Management page at http://www.worldofwarcraft.com/account/.

For additional security tips and information, please visit the following sites:

- Account Security: http://us.blizzard.com/support/article/21131
- Unauthorized Account Access Policy: http://us.blizzard.com/support/article/20460
- World of Warcraft Account Security: http://us.blizzard.com/support/article/20572

If you are looking for an added layer of security, we currently offer the Blizzard Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the Authenticator works or how to add one to a World of Warcraft account, please visit the Blizzard Authenticator FAQ at http://us.blizzard.com/support/article/24660.

Thank you for your time and patience in this matter and your continued interest in World of Warcraft.

Regards,

Game Master Aeail
Customer Services
Blizzard Entertainment
www.blizzard.com/support

-----Original Message-----

To: WoWAccountAdmin@blizzard.com
Sent: 8/25/2010 2:28:12 PM
Subject: Re: Battle.net Account Locked - Unregistered IP Notification

Dear <removed>,

Remove me from your mailing list. If I am not, I will forward next to
appropiate authorities.

This was in fact a legitimate reply from a Blizzard representative, Silverlark. Your other examples were not.

I know you must be frustrated with the amount of spam you receive in a day. Keep in mind though, these emails are NOT coming from Blizzard Entertainment even though they appear to be at first glance. By checking the email headers you can determine if the email you received is legitimately from our company or has been “spoofed". The following support page describes how to check the email headers through various email providers.

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133

If you continue to receive emails of this nature, you may also consider creating a new email address specifically for use with Battle.net.