Becoming very frustrated Blizzard...

#0 - Sept. 1, 2010, 10:14 a.m.

I have been a member of Wow for over 3 years, recently due to financial issues (gone back to uni) I briefly canceled my subscription. which was set to expire in November.. I tried to log into Wow I was told that either my game was not attached to my account... It is.. or that I am logging in from a different region from what I created my account in.

I bought another 1 month subscription (pay pal) in an attempt to fix this issue but no..

I have tried contacting support on this issue I have no received a reply, I have tried calling and have been hung up on.

Now correct me if I'm wrong but I don't believe that Australia has shifted international regions as such a move would be hot topic in the media...

Orlyia

#2 - Sept. 1, 2010, 10:23 a.m.

I'm a little unclear exactly what you are experiencing.

I see payment very recently - and this account looks perfectly accessible (the one you are posting with).

You are using your email for your account name logging into Battle.net?

Orlyia

#5 - Sept. 1, 2010, 10:28 a.m.

Q u o t e:

I am aware there is a difference between a busy queue and being hung up on, thank you for reassuring my knowledge of this matter.

I will clarify that I was indeed hung up on after the broken English speaking support guru was struggling in giving me assistance after I made it quite clear was my problem was I was hung up on after several seconds of typing and moaning.

Obviously deemed too hard.

I'm not sure who you were speaking with, doesn't sound like it was anyone here. NO ONE here speaks in 'broken English'. We do not outsource our customer support.

Orlyia

#10 - Sept. 1, 2010, 10:37 a.m.

You are using the US client and haven't ummm....adjusted, your realmlist?

Orlyia

#13 - Sept. 1, 2010, 10:40 a.m.

Q u o t e:
My what? have no changed any settings in my region for over 3 years..

Since this payment is so very new, it may not have processed yet - but everything looks fine here.

You may wish to try the tech support forum, or even giving them a ring in a few hours once they open.

I'm just not seeing anything immediately evident on our side that would be preventing this.