Authenticator...turn around time?

#0 - Aug. 27, 2010, 4:31 a.m.

I ordered the Authenticator on 08/19 and today is 08/26. The order confirmation says it takes 2-3 business days to arrive. It has been 6 business days. Blizz says it is shipped "ground", is there a way to get a tracking number to check its status? I assume it is either USPS or UPS.
Does it normally take this long?

Trainee

#1 - Aug. 27, 2010, 4:42 a.m.

I took a glance into the order and it does appear to have already been shipped, Akormisis. 2-3 business days is a rough estimate for our normal items being shipped, but because we cover the costs of shipping for the authenticators, they are subject to a different shipping time.

I pulled the following information from the Authenticator order form here:

http://us.blizzard.com/store/details.xml?id=1100000822

Q u o t e:

Please note: Shipping fees have been waived on this product to reduce consumer costs. As a result, shipment tracking is not available and your order can take up 15 business days to arrive. All US authenticator orders will ship via USPS ground delivery. The authenticator may be associated with your World of Warcraft account(s) through Account Management when it is received.

Trainee

#3 - Aug. 27, 2010, 5:24 a.m.

Q u o t e:
Shipping costs were waived? I just forked out a small fortune in shipping costs. Or wait, is that for US customers only?

I'm still waiting on my authenticator too, which I ordered on the 23rd and the money was booked off on the 24th. So, I guess, it'll be next week then?

That is indeed for US customers only. If you are shipping internationally, you should have been provided a tracking number instead.