Did a recustomization instead of race change.

#0 - Aug. 23, 2010, 5:05 a.m.

I accidentally bought a recustomization instead of a same faction race change on one of my characters.

Is there some one I can contact to have this changed? Maybe reverse the charge or some way to charge the extra $10 and bump it up to a faction change? I have not used the recustomization yet.

Orlyia

#4 - Aug. 23, 2010, 7:08 a.m.

Q u o t e:
That's the plan, was hoping someone on the Blizz side of things would come by and say if this was something that was doable or not. 99.9% sure it was not something any of the forum CSR's could do, but if they knew if this was something billing could address over the phone or if I had to contact them by email.

Only Billing will be able to answer that I'm afraid.

If this is new - and especially if you didn't complete it, the chances are good they can assist. Certainly worth giving them a call.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com