Mistake with character re-customization

#0 - Aug. 23, 2010, 2:18 a.m.

I need a blue's assistance please. I just paid for a character re-customization; unfortunately I accidentally picked the wrong character (I have two female Belfs and just glanced at the avatar when I picked it). Is it possible to get the re-customization icon put onto this DK instead of my Paladin please? I haven't logged in or used it so if a Blue could do that for me I would be so grateful.

Orlyia

#4 - Aug. 23, 2010, 8 p.m.

Indeed, Billing will be the department that may be able to assist with this. I'd contact them as soon as possible.

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