Account Online Upgrading - broken?

#0 - Aug. 19, 2010, 12:44 p.m.

It won't let me upgrade a new account...

"The direct online upgrade option is currently unavailable. Please contact Billing and Account Services to upgrade your account, or try again at another time. "

It's the only option for me at the moment to be able to upgrade. How long do you not want my money for?

Orlyia

#1 - Aug. 19, 2010, 12:46 p.m.

I'd try back in just a few hours, Minn.

I do apologize for the inconvenience. It sounds like that portion of our site may be undergoing just a bit of maintenance.

Orlyia

#3 - Aug. 19, 2010, 12:50 p.m.

Q u o t e:
It's been over a day, but thank you for the reply.

Did you try to access that page during maintenance by chance? It could be your browser has cached that page.

I'd first try clearing your cookies/cache - and perhaps even trying another browser.