I was hacked!!

#0 - Sept. 1, 2010, 4:26 p.m.
Blizzard Post
i was hacked again!! scanned my comp and changed email and passwords to battle.net and all other emails i have. sent in game ticket to GM. missing all gold and gear. caught it by getting a changed password email. help!!!!!!!!!!
#1 - Sept. 1, 2010, 4:40 p.m.
Blizzard Post
First of all, Leighadark, don’t panic. We are here to help. :)

Q u o t e:
scanned my comp and changed email and passwords to battle.net and all other emails i have.

During your scans were you able to detect any malicious software, such as viruses, Trojans, or keyloggers? You may wish to try scanning with multiple programs, many of which can be found here:

Account and Computer Security
http://us.blizzard.com/support/article/30794

You may also want to scan with the game running in the background. Occasionally, malicious programs may not “activate” until the game does.

Q u o t e:
sent in game ticket to GM.

I can confirm there is a ticket currently in the queue for processing. I know it is frustrating but hang in there. We will assist you just as soon as we can.