Blizzard locking my accounts

#0 - Aug. 31, 2010, 11:21 p.m.
Blizzard Post
I have two accounts. I am currently traveling and in Hong Kong.
Every time I log off my accounts get locked and I need to change PW.
One of my account has an authenticator, for crying out loud.

This has not happened ONCE but EVERY TIME I LOG OFF.

What is this new blizzard idiocy?
#16 - Sept. 1, 2010, 5:07 a.m.
Blizzard Post
Q u o t e:
The blues here are not likely to be in a position to discuss the reasons for this with you, and certainly not publicly.

Call Billing and discuss it with them, as was mentioned several times.


This is correct - I'm afraid I cannot get into specifics. As the others have suggested, contacting Billing to discuss this would be your best course of action.

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