Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Burning Crusade Digital Upgrade Issue

Forum Avatar
Onstag
#0 - Aug. 31, 2010, 1:55 a.m.
Blizzard Post
Hello, I've been trying to upgrade to Burning Crusade for the past hour or so. The card has enough in check, and I've entered all of the information multiple times, yet it still gives me the following 202 error.

Q u o t e:
Error 202: We were unable to process your request with the information provided. Please consider purchasing a retail copy of the game or contacting <a href="http://us.blizzard.com/support/article.xml?articleId=20606&rhtml=true?rhtml=y">Billing and Account Services</a> for further assistance


I'd like to receive some feedback here, thanks.
Forum Avatar
Zenlyth
#1 - Aug. 31, 2010, 2:26 a.m.
Blizzard Post
Heya Onstag,

When you see this error, please do not try your card again, first please call Billing and Account services here:
    Account Services
    Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

    Hours: 7 AM to 8 PM Pacific Time
    How to contact:

They may be able to assist you by phone regarding this issue,. You can also try waiting 72 hours before you try the card once again.

Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Please let us know if you have any further questions.
Forum Avatar
Zenlyth
#3 - Aug. 31, 2010, 2:45 a.m.
Blizzard Post
Q u o t e:
Ah, I'll get right on it tomorrow. Thanks, Zenlyth.
Also, as a note, I have tried my card around 3 times already. Will this be any sort of issue? Again, thanks.
Due to the high call volumes you may want to try again, until you get in.