Old Account

#0 - Aug. 30, 2010, 10:54 p.m.
Blizzard Post
Hey, I have an old account that i do not know the email and password for, its from several years ago. I was wondering if there is anyone that could possibly help me? It will be under all the same info as my current account. It had a 70 Paladin on it. And i was just kinda hoping to try to find out if i could get it back somehow.
#3 - Aug. 30, 2010, 11:32 p.m.
Blizzard Post
Hi Shammywinks,

There are two ways you can recover your old account.
If you are still not able to recover your account you may contact our Billing and account services team at 1-800-592-5499 for additional assistance.

Alternative contact information can be found at https://us.blizzard.com/en-us/company/about/contact.html
#6 - Aug. 31, 2010, 12:01 a.m.
Blizzard Post
For security purposes ,Shammywinks, your best option would be to contact our Billing and Account services team.

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please Keep in mind that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Let me know if you need further assistance, thanks!