#6 - Aug. 31, 2010, 12:01 a.m.
For security purposes ,Shammywinks, your best option would be to contact our Billing and Account services team.
Account Services Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please Keep in mind that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Let me know if you need further assistance, thanks!