Trial Account Not Upgraded?

#0 - Aug. 28, 2010, 7:38 p.m.

Hey,

I upgraded my account yesterday and payed 19.99 dollars! It says on my manage games that my subscribtion is Active and being paid for every month. I even downloaded the Full WoW Game and I can even post on the forums. This means that my account is not a Trial.

BUT whenever I try to yell in game it says "Trial accounts can't yell"...I still have a Trial acoount in game.
Please help me understand why..

Regards,
Basem

Harlsoco

#14 - Aug. 28, 2010, 8:29 p.m.

It takes up to 72 hours for the upgrade to process and complete successfully, Bronex and Galerrees. During this time the leveling cap and gold cap have been lifted, but as you are aware, communication is restricted.

Q u o t e:
Um if they haven't got their money then why is it with drawled from my bank account?

The funds may have been withdrawn from the available balance and in a “pending” or “authorized” status. The funds will not actually transfer from your account until the upgrade is successful.

Q u o t e:
Thank god wal-mart doesn't make me pay for something then wait for three days from my groceries. Oh wait they must have better anit-scam safeguards

These are two different circumstances entirely, Galerrees. One is an in-store transaction, the other is an online purchase, each with different security measures in place to prevent fraud.

Harlsoco

#16 - Aug. 28, 2010, 10:24 p.m.

Q u o t e:

It would be great just to receive my mail my friends sent me

You will be able to receive the mail when the upgrades completes.