#2 - Aug. 26, 2010, 2:37 p.m.
Q u o t e:
I tried to upgrade to burning crusade digitally, but I got an error code 202 that said I was unable to do so at that time. I tried several times with the same result. What is the deal? Do I have to drive to my nearest town and try to find BC in a store?
Error 202 can be the result of several factors, Timmybater.
Have you moved recently?
Please update your contact information in Battle.net and verify with the financial institution your information is up to date.
Are you in the military?
Occasionally military personnel will receive this error as they are attempting to upgrade the account from an unsupported region for the North American version of the game.
If the above does not pertain to you, you may wish to contact the bank or credit card company directly to verify the transaction is not being blocked as a possible fraud attempt. Explain to them you are trying to make a purchase online for a digital item. Provide them the name of the company and the amount of the transaction ($29.99 USD, plus any applicable taxes).
Lastly, try another credit or debit card if you have one. We find that where one card fails, another will process the transaction just fine.
If you are unable to process the upgrade online as intended, and are unable to purchase the game retail at this time, please contact Account Services for assistance:
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Contact page:
http://us.blizzard.com/support/article/contactbilling
International contact page:
http://us.blizzard.com/support/article/international