Blizzard thinks I was hacked!

#0 - Aug. 24, 2010, 1:37 a.m.

Hi

Just got a email from blizzard and yes I checked the headers. They did a password reset , said they think I have a security issue. I due have a authenticator and have never been hacked. I am doing scans as I write this but Would like to find out what happened!

Zenlyth

#5 - Aug. 24, 2010, 2:10 a.m.

Heya Vorlroz,

After investigating the issue, I do not see that you have been compromised. Although, your account was reported as compromised due to a recent guild issue and your password was reset for security purposes, the email is legit. For more information on account security please visit:

Security Checklist

http://us.battle.net/en/security/checklist

Account Security

http://us.battle.net/en/security/

If you have any further questions please let us know.

Zenlyth

#9 - Aug. 24, 2010, 2:28 a.m.

Q u o t e:
Oh ok thanks, I recently transfered from my old guild. So maybe they think I was hacked or something. Not sure what other kind of guild issue that could have come up. I have never took anything from the guild bank or anythign like that.

You're Welcome! \(^.~)/

Zenlyth

#12 - Aug. 24, 2010, 3:07 a.m.

Q u o t e:
Must say i am thankfull for your help and quick responce. I am sure they saw me disapear and thought something happen. Great customer service!