Billing

#0 - Aug. 22, 2010, 3:20 a.m.
Blizzard Post
My billing is recurring tomorrow. However, i did the lich king trial tonight. Will my bill still be due tomorrow or at the end of the 10 Day trial for lich king?
#3 - Aug. 22, 2010, 3:35 a.m.
Blizzard Post
Q u o t e:
If the trial was applied before when the payment started processing, then this should push back the date on which you are charged for 10 days (the duration of the trial).


Actually, I don't believe that is true. If your account was inactive and you initiated the Wrath of the Lich King trial then you should have a 10 day credit applied to the account. If your account is active though, you simply have the trial added. I'm not entirely certain if the time will continue beyond what is already on the account.

From what I see though it doesn't appear that this account is set to expire tomorrow, it's not scheduled to recur until 8/28 at 21:01 GMT.
#6 - Aug. 22, 2010, 3:41 a.m.
Blizzard Post
Q u o t e:
Its actually this account that im wondering about.


Hmm, no, it doesn't look like the account received any trial time from initiating the Wrath of the Lich King expansion. Though I don't believe it is supposed to add time if you have an active account, it very well may have but I might not be able to see it.
#9 - Aug. 22, 2010, 3:53 a.m.
Blizzard Post
I couldn't say, Mungin, my guess would be that we are enabling you to try out the game before you purchase it. It was decided that if the account was inactive that initiating the trial would allow access for 10 days.

You also don't receive game credit if you simply purchase the expansion outright. If you believe that should work differently you are welcome to let our Developers know by posting in the Suggestion forum where they can review your feedback.
#11 - Aug. 22, 2010, 3:59 a.m.
Blizzard Post
The Suggestion forum is here: http://forums.worldofwarcraft.com/board.html?sid=1&forumId=11122