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Account Comprimised Question

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Kamfy
#0 - Sept. 1, 2010, 5:51 a.m.
Blizzard Post
Well recently my account was hacked while I was on vacation and I got it back today. But I have a few issues... 3 of my Characters were moved off the account. Is it possible to get my characters back? Blizzard managed to recover the rogue who was moved to a different server but not off the account itself.
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Trainee
#2 - Sept. 1, 2010, 6:12 a.m.
Blizzard Post
It looks like the 2nd petition you put in regarding this issue, Kamfy, is already being addressed. =)

As Zouche suggested, however, I do recommend checking out the following information:

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24986