Hacked/23k or so gold missing

#0 - Aug. 31, 2010, 7 p.m.
Blizzard Post
I went on vacation, I come back and see 23k gold gone, passwords the same, characters are there, gear is there. Can't explain how this would happen but is bliz able to restore the gold?
#2 - Sept. 1, 2010, 9:24 a.m.
Blizzard Post
Q u o t e:
I went on vacation, I come back and see 23k gold gone, passwords the same, characters are there, gear is there. Can't explain how this would happen but is bliz able to restore the gold?


Well, you may have gone on vacation, your account didn't - and it wasn't accessed from anywhere but your normal play location at any time.

Someone on the account claimed they were quitting - and proceeded to play Santa handing out gold in chunks from 100g to thousands.

That's where it went - and that's why I am very sorry - this will not be restored.
#7 - Sept. 1, 2010, 9:53 a.m.
Blizzard Post
This is but one of a plethora of very good reasons NO ONE else should EVER know your account information.

Not your spouse, significant other, brother, sister, roommate or Siamese cat.

Physical security of a system is also ultimately in the hands of our players.