Unable to log in even with authenticator

#0 - Aug. 20, 2010, 4:40 a.m.
Blizzard Post
Hi all, I'm unable to log in to WoW even with my keychain authenticator. It keeps telling me that my username/pw info is wrong. To make matters worse, I can't even access my battle.net account through the website. Please help.
#7 - Aug. 20, 2010, 5:53 a.m.
Blizzard Post
Q u o t e:
Hi all, I'm unable to log in to WoW even with my keychain authenticator. It keeps telling me that my username/pw info is wrong. To make matters worse, I can't even access my battle.net account through the website. Please help.


Are you talking about the account you are posting under?

#9 - Aug. 20, 2010, 5:57 a.m.
Blizzard Post
If you could give me a character name/realm on the account in question, I could take a look.

A call to Billing may be necessary but I can look to see if anything looks out of order in what is available to me.
#11 - Aug. 20, 2010, 6:05 a.m.
Blizzard Post
Thank you.

Looks like you did one password reset today - you are using the newest password?

Not seeing anything else on this. Have you tried rebooting your system? That's a bit of a long-shot, but it can sometimes help.