Account Stolen

#0 - Aug. 19, 2010, 10:54 a.m.
Blizzard Post
Okay, so i took a break on Velintimes day from WoW due to sports and other means but now i came back to play and my acc is not under my controll anymore meaning it's not connected to my E-mail, not the same password. Is there any thing i can do to get my acc back and fast thank you and taking any sugetsions.

P.S. I know my grammer and or spelling sucks im not at all the Bright's Light Bulb In The Box. :)
#2 - Aug. 19, 2010, 11:16 a.m.
Blizzard Post
Q u o t e:
Okay, so i took a break on Velintimes day from WoW due to sports and other means but now i came back to play and my acc is not under my controll anymore meaning it's not connected to my E-mail, not the same password. Is there any thing i can do to get my acc back and fast thank you and taking any sugetsions.

P.S. I know my grammer and or spelling sucks im not at all the Bright's Light Bulb In The Box. :)


You might try contacting Billing first, if you need to actually get back into control of the account.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283


In the meantime, it's vital to find the source of how they got hold of your password and ID or this will very likely keep recurring.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109