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Fake blizzstore buy item??

Forum Avatar
Lindseysig
#0 - Aug. 21, 2010, 2:07 a.m.
Blizzard Post
I got this today in my mail..it was in my spam folder tho..it says i brought a mount from the blizz store, but I did not buy one..never have..is this scam>> Im worried that its my Friends card they used when he got me game time a while back..it looks fake, but want to make sure

Blizzard Store Order #2543




Reply

|
WoWAccountEU@review.blizzard.com
to me

show details 4:59 AM (16 hours ago)

Hello, thank you for shopping at the Blizzard Store!

World of Warcraft® Mount: Celestial Steed : 8696297530928117230395751

To use this key to activate the pet, simply follow these instructions:

* Create a Battle.net account (or if you already have one, log in) at http://www.blizzard.serviceverify.com/support.htm
* Verify your e-mail address. (If you have previously verified your address, skip this step.) From the main Account Management page, click the 'verify this e-mail address' link. Then, check your e-mail account for a verification e-mail. Click the link in this e-mail to verify your e-mail address.
* Return to the Battle.net account management page, then click on 'Code Redemption'.
* Enter the above Pet Key in the code field.
* Once you have successfully redeemed this code, you will be able use the pet in World of Warcraft.


NOTE: If you have previously chosen to gift your digital purchase, attaching this key to their Battle.net account will prevent the gift recipient from being able to redeem this key with your Battle.net account.

===========================================
Purchase Receipt
===========================================
Customer Account: [deleted]
Order Date: 2010-8-20
Order #: 1152531

(1) World of Warcraft® Mount: Celestial Steed - $25.00

Credit Card Number : ****-****-****-1423
Credit Card Type : Visa
Item Subtotal: $25.00
Tax: $0.00
Shipping & Handling: $0.00
Shipping Tax: $0.00
Grand Total: $25.00
===========================================

If you have any questions or concerns about your order, please contact us at:

Phone: Toll-free at (1-800-592-5499)
Website: http://www.blizzard.serviceverify.com/support.htm

Live phone support is available seven days a week, 8:00AM - 8:00PM Pacific Time.

Thanks for shopping with us!
Blizzard Customer Service
Forum Avatar
Zenlyth
#1 - Aug. 21, 2010, 2:09 a.m.
Blizzard Post
Heya Lindseysig,


You should always check the email headers of the emails you receive from us, here is some information that can show you how to verify if an email is legit or not.

    http://us.blizzard.com/support/article/25133

    What should I look for in the header?

    Email headers contain information about the sender (who sent the email message), the path the email took to reach your inbox, and things that may have happened to the email before arriving. This information is very important and can be used to determine whether or not an email is malicious.
    Once you've accessed an email's header information, you'll want to attempt to verify the sending address. To do this, look at the "Return-Path" or the "originating address" for the email. For most phishing emails, the email address displayed in this location will differ from the address displayed in the "From" field.

      A legitimate header from Blizzard Entertainment should look something like this:

      X-SID-PRA noreply@blizzard.com
      or
      Return-Path: < noreply@blizzard.com >
      Received: from smtp01.worldofwarcraft.com ([XX.XXX.XXX.XXX]) by…
      Received: from … by smtp01.worldofwarcraft.com …
      for <Your Email Address>; Tue, 29 Jan 2008 10:46:05 GMT
      From: noreply@blizzard.com
      To: You’re Email Address

For similar emails and what to look for when you receive emails from us, please visit this thread:
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1