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Thanks Blizz!!

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Akormisis
#0 - Aug. 20, 2010, 2:08 p.m.
Blizzard Post
I was recently hacked and ALL of my gold was stolen along w/ A LOT of my other items. I never thought it would happen to me. I did not have all that much gold and I'm at such a low level, but nonetheless, I was ripped off.
I sent in a ticket to Blizz to let them know what happened and w/ in 24 hours everything was returned to my characters. I just want to say thank you Blizz for the quick response.
Now as for security, I have the latest Malware Bytes program, Spybot, and HiJack this downloaded and I run them weekly. I NEVER have malicious content found. Of course I have Avast running 24/7 as well. I did just order an Authenticator,but is there anything else I can do to prevent this in the future?
I have never given anyone my account info, so I have no idea how someone could get in, but they did.
Any information/advice would be appreciated.
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Orlyia
#3 - Aug. 20, 2010, 3:01 p.m.
Blizzard Post
Q u o t e:
I was recently hacked and ALL of my gold was stolen along w/ A LOT of my other items. I never thought it would happen to me. I did not have all that much gold and I'm at such a low level, but nonetheless, I was ripped off.
I sent in a ticket to Blizz to let them know what happened and w/ in 24 hours everything was returned to my characters. I just want to say thank you Blizz for the quick response.
Now as for security, I have the latest Malware Bytes program, Spybot, and HiJack this downloaded and I run them weekly. I NEVER have malicious content found. Of course I have Avast running 24/7 as well. I did just order an Authenticator,but is there anything else I can do to prevent this in the future?
I have never given anyone my account info, so I have no idea how someone could get in, but they did.
Any information/advice would be appreciated.


You are most welcome, but unless you find the source of this - it is VERY likely to happen again.

You'll also want to check the security of your email account - and make sure you never reuse the same password/ID anywhere else, especially on websites.