NEED A GM - URGENT !!!

Q u o t e:
Omg deleted my post but cant help me with my issues, way to go blizz!

Curse again in this forum and it will be your last post, Zeu.

This can be looked into, but it's actually more important to determine HOW they got your information, damages can be investigated.

If you don't find out how this happened chances are VERY high it WILL happen again.

Q u o t e:
i wasnt hacked? i was talking to a gm

also why cant i login at all now...

Your character was indeed stuck online. I just asked he be removed from the game.

Now, from what you are saying, I suspect this was caused by asking for a transaction while on the character, that can cause all sorts of issues - including delays.

This is currently showing unprocessed. I wouldn't try accessing that character for awhile, give this a chance to work through the system.

If by morning this doesn't seem to have processed, a call to Billing may be in order. I'm not sure if the process was halted due to the character being online at the time if it will pickup normally. Right now, I'd just give this a bit more time.

Q u o t e:
His account wasnt hacked, It is just sititng there. He can log into his ACCOUNT but not his character.

Aye, I see that now. This sounded like he'd been supplanted by a compromiser at first.

Q u o t e:
Okay well to save any suspicions my rl mate used his credit card to pay for it, also correct that i was online during the process when it was taking place, the gm advised me to relog and said it will be sorted.

Problem is i need to raid in 20 minutes =S

You might see if you could cancel that transaction through Account Management and re-request it later.

It may be past the point that can be done, but it's worth looking into.

Q u o t e:
did you change my password because its now saying my account details are incorrect!

Well *I* didn't, but this was also perceived as a compromise from your report 22 minutes ago.

You should be getting a new password through your email shortly.