A Thanks to Blizzard's Support Team

#0 - Aug. 20, 2010, 4:13 a.m.

Recently after becoming GM of my guild i realized my guild bank had been robbed blind, not even thinking about it i sort of let it go. luckily Blizzard's team was able to restore everything in the guild bank without a report of any kind. thanks team, this gesture really restored my faith in staffing

Orlyia

#1 - Aug. 20, 2010, 7:05 a.m.

You are most welcome Dark, happy to hear we could be of help.

Now may be an excellent time to review basic security with all your guildmembers.

Nothing like a bank break-in to bring home how important security is, and how it can touch far more than just one person's account.

This sticky may be useful.
Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244

You may also want to look into getting an authenticator for your account. It's no substitute for good security habits, but it will help keep them out of your WoW account.

Blizzard Store
http://us.blizzard.com/store/browse.xml?f=c:6

Mobile Authenticator
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109