Lost Characters

#0 - Aug. 25, 2010, 3:49 a.m.
Blizzard Post
Hi,
I've had this account for quite a while now and I had a level 80 and a few other characters. My father stop paying the monthly payment. This is where the problem started. A few day's before that, it said that my account was unaccessible because of "suspicious behaviour", which I'm guessing it means I got banned. I haven't done anything that could have gotten me banned. Although I got banned, the next day, when I logged in (I wasnt banned anymore), I didn't have any of my characters in my list. It's as if I made a new account. Even though I couldn't see any of my characters, they still existed, where or how I'm not sure. My characters havent been used since the day I was banned and they haven't changed a bit. So, I tried to find out what happened but I couldn't do anything about it. When I looked at the payment history, it tells me that from the day I was banned ( August, 8, 2010 ) I had 1 free month, so up to September, 7, 2010. August 8th was the last day any activities or updates happened to any of my characters.

I would really like to get my characters back so I can make sure that, when my father starts paying for my subscribtion again, I could have all my characters to use.
I would appreciate all help from anybody who would know what might of happened.
#1 - Aug. 25, 2010, 3:59 a.m.
Blizzard Post
Sometimes characters on a compromised account will be used for malicious activities, Holyshadow. When this happens, the account to which these characters belong may be suspended, banned, or locked for exploitation. That sounds like what may have occurred in the situation that you explained above. I would suggest that you go through the following sticky post for some useful information on the restoration process: (http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1).