Locked out?!

#1 - June 9, 2011, 7:52 a.m.
Blizzard Post
I'm am so tired of being locked out of my account every single time I log in from a different internet source!!!!! I HAVE A LAPTOP!!!!! i TRAVEL A LOT!!!!! STOP MAKING ME CHANGE MY PASSWORD!!!!!!!!
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#36 - June 10, 2011, 3:49 a.m.
Blizzard Post
06/09/2011 08:39 PMPosted by Vaelehn
Damn, a legitimate argument. Guess once you throw that in that means we'll never see an option to opt out of this security feature. Bummer.


That is not entirely certain. Our goal is not to inconvenience legitimate players but to help reduce the number of accounts that get compromised. While sometimes an inconvenience to reset your password, I can tell you with absolute certainty that these additional security measures have made a very large impact.

We aren't done though and our teams are always looking into adjusting what is there to make it more effective, without adversely a impacting players. In other words, those who are working on these security measures are very much aware of the concerns many of you have and they are doing what they can while not compromising the benefits that these features have given.