#0 - Aug. 15, 2010, 2:44 a.m.
No core hound
#1 - Aug. 15, 2010, 2:50 a.m.
Q u o t e:
i bought an authenticator and i did not get get a core hound pet. is there like a step i missed or something?
Have you logged out of the account completely, Holydasher? Can you give that a try? Usually it just takes a bit to update.
If you have not received the pet after awhile you may try, while logged out of the game entirely, detaching and reattaching the Authenticator.
#3 - Aug. 15, 2010, 2:58 a.m.
Q u o t e:
i closed the game and reopened and logged in, and still no pet, is it usually in the mail or it on your toons?
It arrives in your character's mailbox.
Q u o t e:
also this happen to my friend. do we both have to do unbound and rebound the authenticator?
I may be able to find a shiny button to press which may update your information but if that doesn't work that may be the best option.
Can you log out of the account completely and let me know?
#6 - Aug. 15, 2010, 3:08 a.m.
Q u o t e:
now will this just go on holydasher or all my toons?
You should receive a letter with the Core Hound attached for every character. Upon first log in after the account has been updated you'll receive mail on the character.
Go ahead and give it a try, Holydasher. Please let me know if you receive the mail.
#9 - Aug. 15, 2010, 3:21 a.m.
Q u o t e:
:S i have not do you want me to try the unbound rebound and see if i get it that way?
You can wait, Holydasher, the system should update and send the mail to you. One option is to remove and then reattach the Authenticator, that may work. It is entirely up to you though.