#0 - Aug. 13, 2010, 7:51 p.m.
I have a problem
#3 - Aug. 13, 2010, 10:06 p.m.
Q u o t e:▲▲
Please remove the url from your post. You, unfortunately, fell for a phishing scam.
You'll want to review the account compromise thread stickied atop this forum, it will walk you through getting your account details resecured.
*** Account Hacked? Security Issue? Look Here! ***
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1
- I replied to a fake e-mail and now they have my private billing information (e.g. Secret Answer, CD-key, etc.). What do I do?
[ul]Remain calm and change your Battle.net password (https://us.battle.net/account/management/index.xml?), as well as your email's password. Also, to ensure the receiving party knows as little information as possible, we also recommend that you update your Battle.net e-mail address to a new, secure e-mail. If you desire an extra layer of security, we recommend obtaining a Blizzard Authenticator (http://us.blizzard.com/store/search.xml?q=authenticator) or using our Mobile Authenticator app for several mobile carriers (http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26109).
- Sadly, we are unable to verify whether or not your computer is infected with a malicious program. As a result, it’s virtually impossible for us to determine whether or not your computer is “safe”. We strongly recommend that you review our Computer Security Recommendations sticky (http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1) for more information on how to locate and remove key-loggers and how to protect your computer from malicious programs.