Coming clean, assistance requested.

#0 - Aug. 12, 2010, 7 a.m.
Blizzard Post
Okay, well... a while ago, my family bought a new computer (i.e. one actually capable of running this game). The first thing that went through my head while we were in Best Buy was to rush over and grab the BattleChest and a time-card and get started playing with my friends who had been playing for a long time and trying to get me to join them.

The thing is, a lot of the time my parents were the ones paying for my account. They, being as parents often are, refused to pay for an account for both myself AND my younger brother, stating that it wasn't worth it considering that we only had one computer so only one of us could be playing at the same time. Hence, it wasn't long after that when my brother made a character on my account.

This being, obviously, a clear violation of the Terms of Use, was apparently not a concern to my parents, as they continuously stated that it was "just a game" and as such "the rules aren't meant to be taken seriously."

Well, over the course of the next two and half years, both my brother and I have been using this account, taking turns on and off, playing different factions on different servers.

As it is, I'm eighteen years old now and moving to college in just a few short weeks. I figure I might as well fess up now, because I'm pretty sure we'll be found out eventually when we're logging on and off on the same account in locations three hours apart, and would likely be banned for account sharing.

What I'm wondering, is if there's ANY way at all for my brother to activate a new account, in his own name, now that I'm moving out, and be able to transfer and retain his ONE (just one!) character: his level eighty druid, which has become so much a part of his life in the past couple years. (63 days play-time).

I know that we've been breaking the rules, and I willingly admit, but I would hope that Blizzard would be glad to both
A) rectify the situation to prevent further, and
B) obtain a new subscriber.

The only other option I can see for us is for us to make a new account with Recruit-A-Friend and for my brother never to touch his druid again. And, well... upon mentioning that to him he almost broke out in tears at the thought of having to level a new character and pretend those 1500+ hours he poured into his druid never happened.
#11 - Aug. 12, 2010, 8:43 p.m.
Blizzard Post
Q u o t e:
I realize that, but the billing offices are definitely closed to phone correspondence right now, and I work all day tomorrow.

Also, thanks to everyone for their assistance. I can always count on the forum-veterans to help me out.


This is a case I'd take to Billing, and I'd do it over the phone if possible. IF they can assist - some documentation is likely to be necessary.

Be as frank and earnest as you have here and see what they say. If you were a minor all this time and this SHOULD have been in your parent's name - well, they'll have to make that decision.

RAF would be your next best option if they can't offer you any alternatives.

I do appreciate your position, both you and your brother's, and I can well imagine how heartbreaking it may be to need to walk away from a character he's spent that much time with.

You may wish to call them over the weekend, remember - they are open 7 days a week.

I do wish you both the very best.