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Refer-A-Friend glitch?

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Frode
#0 - Aug. 9, 2010, 7:50 p.m.
Blizzard Post
My friend ,whom I refered a few days ago, and I made new characters (our second set of new ones) and we no longer are able to grant levels, summon, and don't get extra experience. Why?
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Zenlyth
#3 - Aug. 9, 2010, 9:18 p.m.
Blizzard Post
Hiya Frode,

In this case you will need to contact billing as the previous poster stated, you can also contact them through our web form regarding the issue, but preferably by phone.

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Let me know if you need further assistance, thanks!