#9 - Aug. 17, 2010, 10:16 p.m.
I have reviewed the account, Omnisaint, and it appears as though your friend did not use the Recruit-A-Friend invitation. The account they upgraded and added the Game Card to was a trial account, just not through Recruit-A-Friend. The Recruit-A-Friend account you are referencing is actually linked to the Battle.net account you are posting from and has not been upgraded.
All is not lost though! Account Services may be able to retro-link the accounts together, however you will need to contact them directly for assistance:
Account Services Live Representatives Available 7 days a week, 7am to 8pm Pacific Time For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
Email:
[email protected]
Web form:
https://us.blizzard.com/support/webform.xml
