Battle.net trial account removal

#0 - Aug. 17, 2010, 4:46 p.m.
Blizzard Post
When i go to the account summary page there is an option for a trial account. I clicked it thinking it would go into some details of the trial but it just signed me up for one. I do not want a trial account in conjunction with my regular account. How do I get rid of this and can I get rid of the account selection when I log into WoW? I just want my regular Wrath option, and maybe a beta one =)
#2 - Aug. 17, 2010, 5:03 p.m.
Blizzard Post
Q u o t e:
When i go to the account summary page there is an option for a trial account. I clicked it thinking it would go into some details of the trial but it just signed me up for one. I do not want a trial account in conjunction with my regular account. How do I get rid of this and can I get rid of the account selection when I log into WoW? I just want my regular Wrath option, and maybe a beta one =)

Account Services should be able to assist you with the removal of the unwanted trial account, Greenwysh. If the removal of the trial account is not crucial, you may wish to simply send an email rather than contact Account Services by phone.

Keep in mind that with today’s maintenance, Account Services may have limited access to the tools necessary to remove the trial, hence why sending the email may be the better alternative. However, it is completely at your discretion how you wish to contact them.

Account Services

Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

  • Players in Australia should call 1-800-041-378
  • Players in Singapore should call 800-2549-9273
  • Players in Chile should call 1230-020-5554
  • Players in Mexico should call 001-888-578-7628
  • Players in Argentina should call 0800-333-0778
  • All other international players should call: (949) 955-0283


Email: [email protected]

Web form: https://us.blizzard.com/support/webform.xml


#4 - Aug. 17, 2010, 6:15 p.m.
Blizzard Post
My apologies, Greenwysh.

The trial account has been removed as requested :)
#7 - Aug. 17, 2010, 9:04 p.m.
Blizzard Post
Merytz --

I do not see a trial account on the account you are posting from. If you are referring to another account, can you please provide me a character name and realm?

Jurradin --

The trial account has been removed as requested. :)