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WoW Magazine - Dual Subscription due to error

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Gunbad
#0 - Aug. 16, 2010, 4:31 p.m.
Blizzard Post

So I decided to sub to the official WoW magazine. The first time I tried it it says there was an error and asked me to go thru the process again. I did it all again and afterwards I received two separate receipts for two separate one year subscriptions.

I immediately send a detailed information with reference numbers to the customer service e-mail listed. Got an "Out of the Office" reply. I then send thesame e-mail to the addy provided inside of the "Out of the Office" reply I received.

That was a week ago. I had no replies at all from anyone and the two charges are still on my credit card.

Any idea about what I can do ? There does not seem to be any phone contact numbers listed.

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Auryk
#2 - Aug. 16, 2010, 8:46 p.m.
Blizzard Post
As stated above, Blizzard Entertainment does produce the actual magazine, and has no hold over the payment you made. I would recommend that you e-mail Future US’s customer service, Gunbad. They can be reached at: [email protected].