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System hardlocks, need help.

Forum Avatar
Keladol
#0 - Aug. 16, 2010, 1:34 a.m.
Blizzard Post
Every time i log in, after about 10 minutes the game completely freezes up requiring a full restart.
edit.
I updated my drives, attempted everything suggested on forums, but I'm still having the same issue.
------------------
System Information
------------------
Time of this report: 8/17/2010, 11:11:20
Machine name: EMMERICH-PC1
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: English (Regional Setting: English)
System Manufacturer: SiS Technology Inc.
System Model: SiS661FX + SiS964
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.93GHz
Memory: 1536MB RAM
Page File: 537MB used, 2896MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
DxDiag Previously: Crashed in DirectMusic (stage 1)

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab:
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Diamond S120 256MB DDR Radeon 9550
Manufacturer: ATI Technologies Inc.
Chip type: ATI RADEON 9550 AGP (0x4153)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_02001092&REV_00
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6648 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/11/2006 17:44:08, 260608 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 10/11/2006 17:43:54, 1777152 bytes
Device Identifier: {D7B71EE2-0213-11CF-DA6A-0A22A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4153
SubSys ID: 0x02001092
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_1807147B&REV_A0
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5820 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/25/2005 02:04:40, 2314560 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5820 (English)
Driver Attributes: Final Retail
Date and Size: 3/25/2005 02:04:40, 2314560 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1039, 0x7001
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/14/2008 00:15:38, 59520 bytes
| Driver: usbd.sys, 7/16/2003 15:49:17, 4736 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/14/2008 00:48:02, 52480 bytes
| Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
| Driver: kbdclass.sys, 4/14/2008 00:09:48, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC016
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes
| Driver: mouhid.sys, 7/16/2003 15:27:31, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/14/2008 05:43:22, 40840 bytes
| Driver: mouclass.sys, 4/14/2008 00:09:48, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 255.6 GB
Total Space: 286.2 GB
File System: NTFS
Model: Maxtor 7 L300S0 SCSI Disk Device

Drive: D:
Model: _NEC DVD+RW ND-2100AD
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:48, 62976 bytes

--------------
System Devices
--------------
Name: Realtek AC'97 Audio
Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_1807147B&REV_A0\3&61AAA01&0&17
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/14/2008 05:41:58, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/14/2008 05:42:44, 129536 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/14/2008 00:46:38, 141056 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:16, 60160 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/14/2008 00:49:42, 146048 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/14/2008 00:15:16, 49408 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/14/2008 05:42:46, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\ALCXWDM.SYS, 5.10.0000.5820 (English), 3/25/2005 02:04:40, 2314560 bytes
Driver: C:\WINDOWS\SOUNDMAN.EXE, 5.01.0000.0036 (English), 3/24/2005 08:20:30, 77824 bytes
Driver: C:\WINDOWS\system32\ALSNDMGR.CPL, 2.02.0000.0040 (English), 3/24/2005 08:10:48, 17899520 bytes
Driver: C:\WINDOWS\system32\ALSNDMGR.WAV, 2/5/2002 00:54:58, 141016 bytes
Driver: C:\WINDOWS\system32\RTLCPL.EXE, 1.00.0001.0042 (English), 3/24/2005 08:19:36, 9304064 bytes
Driver: C:\WINDOWS\system32\RTLCPAPI.dll, 1.00.0000.0004 (English), 9/7/2004 01:23:16, 156672 bytes

Name: SiS PCI to USB Enhanced Host Controller
Device ID: PCI\VEN_1039&DEV_7002&SUBSYS_1807147B&REV_00\3&61AAA01&0&1B
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 05:41:56, 7168 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_1807147B&REV_0F\3&61AAA01&0&1A
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 17152 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_1807147B&REV_0F\3&61AAA01&0&19
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 17152 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: SiS 7001 PCI to USB Open Host Controller
Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_1807147B&REV_0F\3&61AAA01&0&18
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 17152 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: SiS 5513 IDE UDMA Controller
Device ID: PCI\VEN_1039&DEV_5513&SUBSYS_1807147B&REV_01\3&61AAA01&0&15
Driver: C:\WINDOWS\system32\DRIVERS\siside.sys, 5.01.1039.0240 (English), 3/24/2003 12:50:46, 4096 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1039&DEV_0964&SUBSYS_00000000&REV_36\3&61AAA01&0&10
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:42, 37248 bytes

Name: SiS 900-Based PCI Fast Ethernet Adapter
Device ID: PCI\VEN_1039&DEV_0900&SUBSYS_1807147B&REV_91\3&61AAA01&0&20
Driver: C:\WINDOWS\system32\DRIVERS\sisnicxp.sys, 2.00.1039.1180 (English), 11/4/2004 11:43:58, 32768 bytes
Driver: C:\WINDOWS\SiS\900\uninst.exe, 5.01.2600.1106 (English), 6/30/2004 04:39:04, 29696 bytes
Driver: C:\WINDOWS\SiS\900\040c.lng, 6/24/2004 12:16:10, 219 bytes
Driver: C:\WINDOWS\SiS\900\0404.lng, 6/28/2004 11:31:24, 103 bytes
Driver: C:\WINDOWS\SiS\900\0411.lng, 6/24/2004 12:16:04, 188 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1039&DEV_0661&SUBSYS_00000000&REV_11\3&61AAA01&0&00
Driver: n/a

Name: SiS 180 RAID Controller
Device ID: PCI\VEN_1039&DEV_0180&SUBSYS_1807147B&REV_01\3&61AAA01&0&28
Driver: C:\WINDOWS\system32\DRIVERS\SiSRaid.sys, 5.01.1039.1070 (English), 9/3/2004 00:43:00, 46464 bytes
Driver: C:\WINDOWS\system32\property.dll, 1.00.0000.0001 (Chinese), 3/30/2001 09:58:00, 135168 bytes

Name: SiS Accelerated Graphics Port
Device ID: PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&61AAA01&0&08
Driver: C:\WINDOWS\system32\DRIVERS\SISAGPX.SYS, 7.02.0000.1170 (English), 7/17/2003 20:58:20, 36992 bytes

Name: Diamond S120 256MB DDR Radeon 9550 Secondary
Device ID: PCI\VEN_1002&DEV_4173&SUBSYS_02011092&REV_00\4&1AFFAA3D&0&0108
Driver: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys, 6.14.0010.6648 (English), 10/11/2006 17:43:54, 1777152 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0009 (English), 10/11/2006 17:21:54, 49152 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativvpxx.vp, 10/11/2006 18:11:32, 36272 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativckxx.vp, 8/23/2006 13:26:56, 2096 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativcaxx.vp, 8/23/2006 13:26:58, 929 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativcaxx.cpa, 8/23/2006 13:26:58, 655842 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativdkxx.vp, 8/23/2006 13:26:56, 2096 bytes
Driver: C:\WINDOWS\system32\ati2dvag.dll, 6.14.0010.6648 (English), 10/11/2006 17:44:08, 260608 bytes
Driver: C:\WINDOWS\system32\ati2cqag.dll, 6.14.0010.0321 (English), 10/11/2006 17:10:02, 294912 bytes
Driver: C:\WINDOWS\system32\Ati2mdxx.exe, 6.14.0010.2495 (English), 10/11/2006 17:38:40, 26112 bytes
Driver: C:\WINDOWS\system32\ati3duag.dll, 6.14.0010.0448 (English), 10/11/2006 17:31:14, 2518336 bytes
Driver: C:\WINDOWS\system32\ativvaxx.dll, 6.14.0010.0124 (English), 10/11/2006 17:26:54, 1092960 bytes
Driver: C:\WINDOWS\system32\atiicdxx.dat, 9/20/2006 12:44:16, 136650 bytes
Driver: C:\WINDOWS\system32\ativvaxx.dat, 10/11/2006 17:26:36, 3107788 bytes
Driver: C:\WINDOWS\system32\ATIDDC.DLL, 6.14.0010.0008 (English), 10/11/2006 17:36:44, 53248 bytes
Driver: C:\WINDOWS\system32\atitvo32.dll, 6.14.0010.4200 (English), 10/11/2006 17:14:26, 17408 bytes
Driver: C:\WINDOWS\system32\ativcoxx.dll, 6.13.0010.0005 (English), 11/9/2001 11:01:04, 24064 bytes
Driver: C:\WINDOWS\system32\ati2evxx.exe, 6.14.0010.4149 (English), 10/11/2006 17:37:22, 430080 bytes
Driver: C:\WINDOWS\system32\ati2evxx.dll, 6.14.0010.4149 (English), 10/11/2006 17:38:26, 90112 bytes
Driver: C:\WINDOWS\system32\atipdlxx.dll, 6.14.0010.2513 (English), 10/11/2006 17:38:56, 118784 bytes
Driver: C:\WINDOWS\system32\Oemdspif.dll, 6.14.0001.0017 (English), 10/11/2006 17:38:46, 106496 bytes
Driver: C:\WINDOWS\system32\ati2edxx.dll, 6.14.0010.2508 (English), 10/11/2006 17:38:36, 41984 bytes
Driver: C:\WINDOWS\system32\atikvmag.dll, 6.14.0010.0041 (English), 10/11/2006 17:15:34, 221184 bytes
Driver: C:\WINDOWS\system32\ATIDEMGR.dll, 1.02.2475.36662 (English), 10/11/2006 17:22:04, 303104 bytes
Driver: C:\WINDOWS\system32\atifglpf.xml, 8/24/2006 18:05:14, 6126 bytes
Driver: C:\WINDOWS\system32\atioglxx.dll, 6.14.0010.6174 (English), 10/11/2006 17:20:16, 5148672 bytes
Driver: C:\WINDOWS\system32\atioglx1.dll, 6.14.0010.1091 (English), 10/11/2006 17:22:36, 6684672 bytes
Driver: C:\WINDOWS\system32\atiiiexx.dll, 6.14.0010.4004 (English), 10/11/2006 17:47:10, 307200 bytes

Name: Diamond S120 256MB DDR Radeon 9550
Device ID: PCI\VEN_1002&DEV_4153&SUBSYS_02001092&REV_00\4&1AFFAA3D&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys, 6.14.0010.6648 (English), 10/11/2006 17:43:54, 1777152 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0009 (English), 10/11/2006 17:21:54, 49152 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativvpxx.vp, 10/11/2006 18:11:32, 36272 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativckxx.vp, 8/23/2006 13:26:56, 2096 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativcaxx.vp, 8/23/2006 13:26:58, 929 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativcaxx.cpa, 8/23/2006 13:26:58, 655842 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ativdkxx.vp, 8/23/2006 13:26:56, 2096 bytes
Driver: C:\WINDOWS\system32\ati2dvag.dll, 6.14.0010.6648 (English), 10/11/2006 17:44:08, 260608 bytes
Driver: C:\WINDOWS\system32\ati2cqag.dll, 6.14.0010.0321 (English), 10/11/2006 17:10:02, 294912 bytes
Driver: C:\WINDOWS\system32\Ati2mdxx.exe, 6.14.0010.2495 (English), 10/11/2006 17:38:40, 26112 bytes
Driver: C:\WINDOWS\system32\ati3duag.dll, 6.14.0010.0448 (English), 10/11/2006 17:31:14, 2518336 bytes
Driver: C:\WINDOWS\system32\ativvaxx.dll, 6.14.0010.0124 (English), 10/11/2006 17:26:54, 1092960 bytes
Driver: C:\WINDOWS\system32\atiicdxx.dat, 9/20/2006 12:44:16, 136650 bytes
Driver: C:\WINDOWS\system32\ativvaxx.dat, 10/11/2006 17:26:36, 3107788 bytes
Driver: C:\WINDOWS\system32\ATIDDC.DLL, 6.14.0010.0008 (English), 10/11/2006 17:36:44, 53248 bytes
Driver: C:\WINDOWS\system32\atitvo32.dll, 6.14.0010.4200 (English), 10/11/2006 17:14:26, 17408 bytes
Driver: C:\WINDOWS\system32\ativcoxx.dll, 6.13.0010.0005 (English), 11/9/2001 11:01:04, 24064 bytes
Driver: C:\WINDOWS\system32\ati2evxx.exe, 6.14.0010.4149 (English), 10/11/2006 17:37:22, 430080 bytes
Driver: C:\WINDOWS\system32\ati2evxx.dll, 6.14.0010.4149 (English), 10/11/2006 17:38:26, 90112 bytes
Driver: C:\WINDOWS\system32\atipdlxx.dll, 6.14.0010.2513 (English), 10/11/2006 17:38:56, 118784 bytes
Driver: C:\WINDOWS\system32\Oemdspif.dll, 6.14.0001.0017 (English), 10/11/2006 17:38:46, 106496 bytes
Driver: C:\WINDOWS\system32\ati2edxx.dll, 6.14.0010.2508 (English), 10/11/2006 17:38:36, 41984 bytes
Driver: C:\WINDOWS\system32\atikvmag.dll, 6.14.0010.0041 (English), 10/11/2006 17:15:34, 221184 bytes
Driver: C:\WINDOWS\system32\ATIDEMGR.dll, 1.02.2475.36662 (English), 10/11/2006 17:22:04, 303104 bytes
Driver: C:\WINDOWS\system32\atifglpf.xml, 8/24/2006 18:05:14, 6126 bytes
Driver: C:\WINDOWS\system32\atioglxx.dll, 6.14.0010.6174 (English), 10/11/2006 17:20:16, 5148672 bytes
Driver: C:\WINDOWS\system32\atioglx1.dll, 6.14.0010.1091 (English), 10/11/2006 17:22:36, 6684672 bytes
Driver: C:\WINDOWS\system32\atiiiexx.dll, 6.14.0010.4004 (English), 10/11/2006 17:47:10, 307200 bytes

------------------
DirectX Components
------------------
ddraw.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 279552 bytes
ddrawex.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 27136 bytes
dxapi.sys: 5.01.2600.0000 English Final Retail 7/16/2003 15:27:46 10496 bytes
d3d8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 1179648 bytes
d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 8192 bytes
d3d9.dll: 5.03.2600.5512 English Final Retail 4/14/2008 05:41:52 1689088 bytes
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Forum Avatar
Martyt
#2 - Aug. 17, 2010, 3:51 a.m.
Blizzard Post
Keladol,

Without an error message, it's pretty hard to troubleshoot, but it sounds like an overheating issue to me. You can download a program to monitor the internal temperatures of the cpu and gpu and see if things are getting too hot.

http://www.cpuid.com/downloads/hwmonitor/1.16-setup.exe

You may want to run the game in windowed mode so you can see both at the same time. When or if it hard locks again, see what the temps are.