Hacked- Need help with recovery

#0 - Aug. 15, 2010, 4:05 a.m.
Blizzard Post
Grrr damn hackers!

Vaelk and Vaelkyri of Khaz'goroth, account was compromised at some point over the weekend- between thursday the 12th and sunday night when i received an email from blizz saying that my account had been locked due to suspicious activity.

I immediately secured my PC and changed all my passwords.

Upon logging in today to inspect the damage i found everything that was not nailed down had been sold.

All weapons, armor, emblems, items in bags, items in bank, gold.

All have left is the items that were locked to character (ie emblem gear).

It also appears that they tried to put an Authenticator on the account as i have a corehound pup in the mail?

I believe the culprit was a keylogger i picked up from a Curse addon DL- roguepowerbars classic. I thought i had caught it several days earlier before it had a chance to steal anything important. seems i was wrong : /
#2 - Aug. 15, 2010, 4:12 a.m.
Blizzard Post
Queue times are currently around a day or so for compromise investigations. :)

If you are certain of where you picked up the keylogger, Vaelkyri, you may want to contact the website and let them know.

Good luck!

Here's the obligatory link to our compromise and account security post. :)

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1