Player admiting to botting, talked to GM...

People say many things, Rhidell, that doesn't make them true. Simply stated something isn't enough evidence. We will conduct an investigation and take appropriate actions based on any violations found.

Q u o t e:
So your telling me that you guys need time to do investigations?

Yes, Rhidell, the penalty for such activity is rather severe and it must be verified with our tools and within our systems before action is taken. You may make whatever accusations you like but you do not need to actually prove your words, we must be able to return weeks if not months later and verify that the original action taken was the correct one.

Q u o t e:

A player can bot 1 day, get reported (and lets be honest, your tickets take hours if not days to get responded to) stop for a week or so, and you would investigate nothing out of the ordinary? Spends 1 day botting, 6 days playing normal. You guys wouldn't catch anything this way?

You misunderstand, Rhidell, we do not use just visual verification in order to action accounts that violate our Terms of Use, we use the information we have available, our logs, to verify what happened.

So even if they were not botting at the time we looked into it, it wouldn't matter. Our investigations would go back beyond just the day that we addressed the petition.

Q u o t e:
Blizzards need botters. Glyder paved the way, after the law suit, gylder authors sold [their] source. BLizzard is srambling to keep up. I am positive that they could learn something from a brainless botter. But i am willing to bet they hold out for the serious offenders that bot 18 toons across two accounts, Chances are, they have more to teach.

You can snitch out a botter. And i wish you would. but you didnt change anything. im sorry for being blunt.

Every new variation has something to teach, Soulbound, and we have always worked to study anything new that we come across not only to deal with those that were reported to us but the many that may not have been. To say that we are scrambling to keep up is a bit much, though I can certainly understand why you put it that way. Yes, it is usually a good idea to wait until you can snag as many people at once as you can but that doesn't mean we always operate that way.

Q u o t e:
with all do respect, you guys seem to be on the losing end. i do not have the arrogance to claim a "clear-cut" resolution. nor is it my MO to engage in arugments with respected blues, as well as respected regs. I only wish to speak my point of view. the source cannot possibly be un-obfuscated without help from the outsiders; the offenders. while our opinions my differ, i respecively disagree with yours.

Understandable, Soulbound, you can only go off of the information you have available. I have access to considerably more and I'm fairly secure in saying that the majority of these issues are dealt with in due time and often time preventative measures are improved to get more before they are even started.

This is an evolving game though, you will always have people who will try and cheat the system and they are by no means stupid, but we have our own team of highly qualified people who are more than a match.

You are always welcome to respectfully disagree, Soulbound, we will never have an issue with that. Text is a tricky thing and I would caution expressing opinion to where it may sound like fact. /Cheers. :)

Q u o t e:
with all due respect sir, you sued glyder because the code was obfuscated: made "unreadable" to laymens. it was impossible to "shut down" from sever side.

I'm afraid I am unable to comment on legal matters, Soulbound. I can assure you that a great many accounts that used that particular program were closed well before the case was filed. They were detected and closed, later versions were able to be detected and closed and so on and so on.

Why continue to chop off the tentacles when you can take out the body? The body was available in this case, where it may not be in others.

I think we are having a fairly circular discussion here so I'll be shutting it down. Thank you for all that participated.