Direct Online Upgrade

#0 - Aug. 10, 2010, 6:31 a.m.
Blizzard Post
Is the direct online upgrade system permanently borked? Want to buy the WoTL digital upgrade. Can't do it. Same 202 error that apparently was around two years ago and still not fixed.

Any recent news on Blizzard figuring out how to accept credit cards for online purchases? I mean, it's 2010. Cant' we get this right?
#1 - Aug. 10, 2010, 6:37 a.m.
Blizzard Post
We do this hundreds - even thousands of times a day, Wulf.

202 can be several things, including browser issues.

What browser are you using. If it's Chrome, Safari or IE 8 I'd recommend trying Firefox.

Other 202 issues Billing can assist with.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
#3 - Aug. 10, 2010, 7:43 a.m.
Blizzard Post
Not kidding at all Wulf.

Folks get in all the time, they are open 13 hours a day, 7 days a week.