Has Blizzard been hacked???

#0 - Aug. 8, 2010, 10:26 p.m.
Blizzard Post
Recently (last 3 weeks) I have been receiving emails at my resgistered Battlenet email address from scammers trying to hack me account..........
Dear customer,
Due to suspicious activity, the Battle.net account <email address removed by me> has been locked. You logined your account successfully at 下午 09:54:20 on 2010-8-8 from the <edited- thanx for the heads up>, but our system shows this IP isn't your registered IP. We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you follow these steps:
Step 1: Secure Your Computer
In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.
Step 2: Secure Your E-mail Account
After you have secured your computer, check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit our Support page.
Step 3: Restore access to Your account
We now provide a secure website for you to verify whether you have taken the appropriate steps to secure the account, your computer, and your email address. Please follow this site to restore the access to your account: <edited and removed link- sry if I broke the rules>
If you still have questions or concerns after following the steps above, feel free to contact Customer Support at <edited and removed link>
Sincerely,
The Battle.net Account Team
Online Privacy Policy


Given I have one of the best PC security systems (Eset Smart Security4 + Malwarebytes), and have not once in the last 4yrs got any infection; despite my teenage sons going to sites that are known for infecting PC's, I am wondering whether or not Blizzard has been hacked and this is where these filthy scammers have got my email address.
It is also relevent to note that my Battlenet email is used ONLY for WoW.
So Blizz........is there anything you want to tell me?
#15 - Aug. 9, 2010, 4:59 a.m.
Blizzard Post
Q u o t e:
i received the same email, it came from [email protected] , and my email is a secret email used only for world of warcraft, it is not a dictionary type email address, and i have done google searches for it and it returns no results, the email DOES come from blizzard.com, so it appears that possibly an account admin login has been stolen. and they are now sending phishing emails from a valid blizzard email address, i have also scanned my computer using malwarebytes and norton 2010. so my computer does appear to be secure


No, it's not from Blizzard.

FROM addresses can never be counted on to be legitimate.

The internal routing headers are the only way to tell where an email really came from.

You can change a FROM line as easily as writing a fake return address on an envelope.