Randomly appearing trial account

#0 - Aug. 7, 2010, 7:55 a.m.

I logged into my Bnet account today to check the status of my gametime, and there were three game accounts linked- my Burning Crusade account, a old WotLK PTR account that's been there for ages, and an account called "WOW1". It was grayed out, so I clicked it- and now it says it's a 10-day trial.

When I logged into WoW, I now have two accounts to choose from; my main account and this trial account that appeared out of nowhere. It's not causing any trouble, and I'm not going to use it, but I am wondering why it even exists.

Harlsoco

#4 - Aug. 17, 2010, 9:09 p.m.

It doesn’t appear as though the trial accounts were added during a compromise for either of you. Occasionally players will inadvertently click on the World of Warcraft Trial icon in the Battle.net account which will then add a trial account.

If you wish to have the trial accounts removed, you will need to contact Account Services:

Account Services

Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Email: [email protected]

Web form: https://us.blizzard.com/support/webform.xml