Account locked due to suspicious activity

#0 - Aug. 17, 2010, 7:25 a.m.

My account has just been locked due to suspicious activity for the second time in a month. I am doing nothing illegal in game that i can think of and i am absolutely positive that my account security has not been comprimised (I even recently got an authenticator)

I would like any advice possible on why this is happening and what i can do to stop this from happening

Orlyia

#1 - Aug. 17, 2010, 7:27 a.m.

Can you give me a character name and realm on the account in question?

Orlyia

#3 - Aug. 17, 2010, 7:36 a.m.

Q u o t e:
apocrif

jubei'thos oceanic

That's the one you are posting under, and it's not locked.

Are you certain that email wasn't a phish? Pop open the internal routing headers and see who sent it.

Orlyia

#5 - Aug. 17, 2010, 7:39 a.m.

Q u o t e:

oh sorry, i already followed the link in the email and unlocked it, im just wondering how i can prevent it happening again.

Are you using a proxy? That's probably what prompted this. It's usually better to always use one, or never use one.