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A very helpful GM

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Lipsin
#0 - Aug. 15, 2010, 5:23 a.m.
Blizzard Post
I just wanted to pop in and give some recognition to Skreejika. This GM responded to a ticket I had opened earlier and was very helpful with my issue. I really appreciated him/her making an allowance for me helping to rectify an issue that had come from my own mistake.

It's wonderful to deal with a company that has a friendly and helpful support staff when I experience the exact opposite from so many other companies.

If and when I receive the email for the survey I will most definitely fill that out as well but in case I don't receive it I wanted to give credit where it is due.
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Vrakthris
#1 - Aug. 15, 2010, 5:28 a.m.
Blizzard Post
Well thank you for the kind words, Lipsin, it is always good to hear when someone has a positive interaction that they want to share. If you haven't done so already we always appreciate any comments you may have on our service, negative or positive. If you are so inclined please write to [email protected].