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Trial Account Error

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Butterknives
#0 - Aug. 11, 2010, 7:19 p.m.
Blizzard Post
Hello,

I installed the 10 day trial (WOW1).

Then, I downloaded and installed the full client (WOW2). I bought a digital key from battle.net and 60 day game card from store.

When logging into WOW2 (Full Game), its says I still have a Trial.

Does Blizzard have a fix for this issue?







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Zenlyth
#2 - Aug. 11, 2010, 7:25 p.m.
Blizzard Post
Hiya Butterknives,

Q u o t e:
There isn't an issue. The trial does not immediately upgrade. It can take up to 72 hours for the upgrade to complete.
▲▲

In this case you will need to contact billing to fix this particular issue, once the 72 hour period has past and you continue to have this issue. You can contact them here:

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Let me know if you need further assistance, thanks!