Delete an account off my bnet?

#0 - Aug. 11, 2010, 8:45 p.m.

Hey hey everyone.

In the beta of the new battle.net site I saw a "trial" option and clicked it by mistake. I figured I could just click "cancel" but instead it make another account without a "are you sure?" option.

Now when I log in to play or manage my account it keeps making me select the active account or the non active, completely dead trial account.

So is there a way I can delete WOW1 off my bnet >_>

It's a bit of a pain XD

Harlsoco

#7 - Aug. 11, 2010, 2:43 p.m.

Q u o t e:
Hey hey everyone.

In the beta of the new battle.net site I saw a "trial" option and clicked it by mistake. I figured I could just click "cancel" but instead it make another account without a "are you sure?" option.

Now when I log in to play or manage my account it keeps making me select the active account or the non active, completely dead trial account.

So is there a way I can delete WOW1 off my bnet >_>

It's a bit of a pain XD

I completely understand your frustration, Daeolt. It appears as though an email has been sent to the email address registered to the Battle.net account concerning WOW1. If you have further questions, please update the thread.

As for the contact information for Account Services, as long as the information is the same you both are in the right. :)

Roraks

#10 - Oct. 3, 2010, 12:18 p.m.

You will need to contact billing and account services, Velynna. In this case send it using the registered e-mail address on the account.

In the future, please create a new post with your issue instead of using a 2 month old thread.

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:

[email protected]

https://us.blizzard.com/support/webform.xml