GM help with Character transfer error pls!

#0 - Aug. 9, 2010, 6:11 a.m.

Hi,

My friend character < Txuekau > from < Blackrock > realm is trying to transfer his character to my realm for the past couple hours ( over 8 attempts ), but everytime he logs out of the game, the hacker in game mails him with a website spam, which errors his transfer. The in game mails he is getting are from < fyukil >. He has to log back in and delete that spam mail and it happens multiple times.

Can a GM please stop incoming mails to his box for an hour or so, so he can transfer ? he's on his Account Management page and doing it asap. Much appreciated.

Thanks much!

Orlyia

#1 - Aug. 9, 2010, 6:16 a.m.

These are actually much older emails.

See if he can try this again.

Orlyia

#5 - Aug. 9, 2010, 6:27 a.m.

That you'll need to contact Billing once they open I'm afraid.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]