Reactivated wrong account

#0 - Aug. 8, 2010, 4:29 a.m.

So today a friend of mine tried to re-activate an old account of his with a level 52 hunter by the name of "Flapbergas"
He's had a lot of other accounts before and either he re-activated the wrong account or his hunter is not on his character list. Is there any way to move the billing info & subscription to the account with his hunter?

EDIT: he can't remember which of his accounts had the hunter

Vrakthris

#1 - Aug. 8, 2010, 4:34 a.m.

Q u o t e:
Is there any way to move the billing info & subscription to the account with his hunter?

Yes, it very well may be possible to do just that, Demons. Unfortunately the In-game Support department is not able to adjust billing information/subscriptions, etc. . . .

Please have your friend give them a call during business hours tomorrow.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.

Note though that call volume is unfortunately much higher than normal so it may take several tries in order to get through. If he hears the message that we are unable to take the call at this time have him hang up and try again right away. It usually is a matter of luck.