#0 - Aug. 17, 2010, 6:30 a.m.
It charged out credit card, and we downloaded the game. All it did was delete our characters and give us another 10 day trial. We paid the $20...why won't it give us the full version?
Problem with account upgrade...
It charged out credit card, and we downloaded the game. All it did was delete our characters and give us another 10 day trial. We paid the $20...why won't it give us the full version?
#1 - Aug. 17, 2010, 8:40 p.m.
Q u o t e:
We upgraded our account 4 days ago, from the trial version to full version.
It charged out credit card, and we downloaded the game. All it did was delete our characters and give us another 10 day trial. We paid the $20...why won't it give us the full version?
Upgrading an account should not give you another account.
Sounds like you've setup two, one a full - and one is still a trial.
You need to contact Billing for assistance with this just as soon as possible.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]
- Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283